Policies

Privacy Policy

Last updated: 5 November 2026

StyledWith is a trading name of Bay38 Limited (registered in England and Wales, company no. 17218099), 38 Hall Lane, Walsall Wood, Walsall WS9 9AS. We are the data controller for this site. This policy follows the UK GDPR and the Data Protection Act 2018.

In short: we collect what we need to serve you, we don't sell it, and you can ask us to change or delete it.

What we collect and why

  • Orders: name, email, phone, delivery and billing addresses and what you bought, so we can fulfil your order and give you support (contract).

  • Your account: your sign-in details and order history, to run your account (contract).

  • Payments: handled by Stripe. We never see or store your full card number.

  • Mailing list and members' early access: your name, email, phone if you give it, and which site or link brought you to us, so we can send you news and offers and let members shop early. We only send marketing if you've agreed to it (consent), and every email has an unsubscribe link.

  • Basket reminders: if you leave items in your basket, we may email you one reminder about it. It carries an unsubscribe link, and we never send it once you've unsubscribed.

  • Enquiries: whatever you send us through the contact form, by email or by phone, including any photos of your space you upload, so we can answer and quote for styling or design work (legitimate interests, or steps before a contract).

  • Running the site: basic technical data such as your IP address and browser, to keep the site working and secure (legitimate interests).

  • Site analytics: Google Analytics and Microsoft Clarity record how the site is used (pages visited, clicks and scrolling), with IP addresses anonymised, so we can improve the shop (legitimate interests). You can switch them off with Reject non-essential in cookie settings. We don't use advertising tracking. See our Cookie Policy.

Who processes it for us

We share data only with the providers who help us run StyledWith, under contract, and with authorities where the law requires it. We don't sell your data.

  • Payments: Stripe
  • Website hosting: Vercel
  • Our ecommerce platform and its hosting providers, which hold orders, accounts and the mailing list
  • Email: Resend (order and account emails), Google Workspace (our mailbox)
  • Images: Cloudflare, which serves our product images, and Cloudinary, which stores any photos you upload with an enquiry
  • Analytics: Google (Google Analytics) and Microsoft (Clarity)
  • Delivery: the carrier we use for your order receives your name, address and contact details

Some of these providers process data outside the UK. Where they do, the transfer is covered by UK-approved safeguards, such as an adequacy decision or standard contractual clauses.

How long we keep it

  • Order and invoice records: 6 years, as tax law requires.
  • Your account: while it's active, and deleted when you ask.
  • Mailing list: until you unsubscribe or ask us to remove you.
  • Enquiries that don't lead to an order: only as long as we need them to deal with your enquiry.

Your rights

Under the UK GDPR you can ask for a copy of your data, ask us to correct it or delete it, restrict or object to how we use it, or move it to another provider. Where we rely on your consent, you can withdraw it at any time.

Email hello@styledwith.co.uk or call 01543 769999 and we'll act within one month.

If you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes

If we change how we use your data, we'll update this page and the date at the top.